Standard Terms of Sale for Consumer Purchases of Goods Online

Introduction

This purchase is governed by the standard terms of sale for consumer purchases of goods online. Consumer purchases online are primarily regulated by the Contract Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-Commerce Act. These laws are available at www.lovdata.no.

1. The Agreement

The agreement consists of these terms of sale, information provided in the ordering system, and any specifically agreed-upon terms.

2. The Parties

Seller:
Company Name: Tone Loeng
Email: [email protected]
Organization Number: 922189684

The buyer is the consumer placing the order.

3. Price

Prices are in Norwegian kroner (NOK) and include VAT. Total costs will be specified in the ordering system before the order is placed.

4. Formation of Agreement

The agreement becomes binding when the buyer submits their order to the seller.

5. Payment

Payment methods include Stripe. The seller will confirm the order promptly after receiving it.

6. Delivery

Digital products are delivered immediately upon purchase. Patterns are sent as PDF. Courses and memberships give instant access to the relevant portal or pages.

7. Right of Withdrawal

The buyer may cancel within 14 days in accordance with the Right of Withdrawal Act. Digital products such as patterns, courses and memberships are exempt from the right of withdrawal once access has been granted.

8. Defects and Complaints

Complaints must be made within a reasonable time after a defect is discovered, and no later than two months after discovery. Complaints should be made in writing to [email protected].

9. Personal Data

The seller only collects and stores personal data necessary for fulfilling the agreement. Personal data will not be shared with third parties beyond what is required to complete the transaction.

10. Dispute Resolution

The parties should attempt to resolve disputes amicably. If unsuccessful, the buyer may contact the Norwegian Consumer Authority at +47 23 400 600, or use the EU's online dispute resolution platform at ec.europa.eu/odr.